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November 21, 2024
 

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FUJITSU

By using an app, call center workers can practice calming down angry callers.
BUSINESS / Companies
Sep 3, 2024
Japanese companies develop AI tools against 'customer harassment'
Japanese companies are developing artificial intelligence tools to protect call center workers from "customer harassment."
Fujitsu is seeking to expand its ability to prepare artificial intelligence tools that match clients’ needs, but is having trouble securing enough technology workers.
BUSINESS / Companies
Aug 6, 2024
Fujitsu struggling to secure staff to grow IT consultancy on slim margins
Operating profit margin at Fujitsu’s service solutions segment was 7% last quarter, while the margin at one competitor was 16.4%.
A person uses a tong with a camera and GPS system attached to pick up litter, part of an initiative to boost participation in collecting trash.
ENVIRONMENT / Sustainability / OUR PLANET
Jun 16, 2024
Japan’s gamified environment apps target a greener mindset
Government funding has helped drive a boom in environmental and social app development.
A screen shot shows the large-scale language model developed using the Fugaku supercomputer.
JAPAN
May 11, 2024
Japan team uses Fugaku supercomputer to develop language model for AI
The large language model unveiled Friday is expected to lead to research on generative AI tailored to domestic needs.
A new problem was reported over Fujitsu's system that allows My Number card holders to obtain copies of residence and other certificates at convenience stores.
JAPAN
Apr 17, 2024
Fujitsu given guidance over My Number system problem
The internal affairs ministry demanded that Fujitsu report by May 15 on its investigation into the incident and preventive measures.
Some prominent private equity-related dealmakings in Japan in 2023 include the ¥2.1 trillion ($14 billion) takeover of Toshiba.
BUSINESS / Markets
Mar 25, 2024
Japan private equity deals jump in otherwise gloomy year for Asia
Japan’s momentum is expected to continue into 2024 as companies face pressure to improve shareholder value.
Fujitsu has held more than £3.4 billion ($4.3 billion) of active contracts with parts of the British state while £1.4 billion of those were awarded after a 2019 court ruling which associated the firm with the wrongful prosecution of hundreds of local branch post office managers for theft and fraud.
BUSINESS
Feb 11, 2024
Fujitsu got £3.4 billion in U.K. contracts despite Post Office row
A committee said £1.4 billion of those contracts were awarded after a 2019 court ruling connected Fujitsu with hundreds of wrongful prosecutions.
Fujitsu apologized for its role in the wrongful conviction of more than 900 subpostmasters in the U.K. who used its accounting software.
BUSINESS / Companies
Feb 1, 2024
Fujitsu promises better quality control after U.K. scandal
The Tokyo-based technology company is the subject of an inquiry into a glitch in its Horizon accounting software used by the U.K. Post Office.
Paul Patterson, Fujitsu's European head, leaves after giving evidence to the Post Office Horizon IT Inquiry in central London on Friday.
BUSINESS / Companies
Jan 20, 2024
Fujitsu says Post Office knew about Horizon bugs from the start
Errors from the firm's software led to the wrongful conviction of hundreds of people for theft and false accounting.
A video still shows current Fujitsu Services Director Paul Patterson giving evidence to a hearing of the Business and Trade Select Committee in the House of Commons, in London on Tuesday.
BUSINESS / Companies
Jan 17, 2024
Fujitsu says it will pay compensation in U.K. Post Office scandal
The firm said it has a "moral responsibility” to contribute to redress for sub-postmasters who suffered as a result of its faulty software.
The Horizon IT system, built by a U.K. company Fujitsu acquired in the 1990s, resulted in hundreds of post office managers in the U.K. being wrongly convicted for theft and false accounting between 1999 and 2005.
COMMENTARY / Japan
Jan 15, 2024
Fujitsu’s silence is making a tech scandal worse
Top-level executives at Fujitsu have so far stayed mum about the firm's involvement in the U.K. Post Office scandal, letting public outrage shape the narrative, unimpeded.
A Post Office sign at a branch in a local convenience store near Ascot, England, on Friday. The Post Office scandal, where some 980 U.K. Post Office workers were wrongfully convicted of theft and false accounting, was triggered by faults in a Fujitsu computer system called Horizon that was used by U.K. Post Offices and inaccurately reported shortfalls in their accounts, resulting in private prosecutions of innocent branch managers for theft.
BUSINESS / Companies / FOCUS
Jan 13, 2024
It took a TV show to bring justice in U.K.’s Post Office scandal
After a two-decade struggle, it was a TV drama that finally prompted the government to promise a swift end to the saga in favor of the victims.
Between 1999 and 2015, more than 700 people, including post office managers, were falsely charged with fraud or embezzlement following the discovery of discrepancies between cash balances at counters and accounting records at post offices that introduced Fujitsu's Horizon accounting system.
BUSINESS / Companies
Jan 12, 2024
Co-CEO of Fujitsu Europe to testify over U.K. Post Office scandal
He will be questioned on what more can be done to deliver "full, fair and fast compensation" for post office managers falsely charged due to the tech firm's faulty software.
British lawmakers are calling for billions of dollars of government contracts with Fujitsu to be reexamined amid public outrage over the scandal, ignited by a hit TV drama aired last week.
BUSINESS / Companies
Jan 11, 2024
Japan tech firm Fujitsu in firing line over U.K. Post Office scandal
Its faulty software had resulted in hundreds of local post office managers being wrongly convicted for theft and false accounting between 1999 and 2005.
Frontiers players pose with their trophies after winning the Rice Bowl at Tokyo Dome on Wednesday.
MORE SPORTS / Football
Jan 3, 2024
Frontiers roll over Impulse once again for third straight Rice Bowl
As with other recent title showdowns, Panasonic had opportunities throughout the game, but near-misses and questionable decisions saw them come up short.
Takahito Tokita, chief executive officer at Fujitsu, speaks during an interview at the company's headquarters in Tokyo on Wednesday.
BUSINESS / Companies
Dec 22, 2023
Fujitsu speeds aircon deal as it aims for ¥700 billion boost from AI
The urgency to close the deal rises amid growing geopolitical and economic uncertainty.
Japan Times
JAPAN
Jun 30, 2023
Fujitsu halts residence certificate system as issues over My Number cards mount
The glitch adds to growing public concerns over My Number identification cards after a spate of reports detailing leaks of private information in recent months.
Japan Times
BUSINESS
Jun 9, 2023
Japanese smartphones struggling for survival
Compared to their powerful overseas rivals, Japanese companies, which mainly target domestic customers, are small in production scale and weak in cost competitiveness.
Japan Times
BUSINESS / Companies
Jan 11, 2023
Fujitsu to divest entire ¥140 billion stake in air-conditioning unit
The firm, which in its heyday made everything from supercomputers to chips, has hived off much of its consumer product lineup to focus on communications and information technology systems.
Japan Times
BUSINESS
Nov 22, 2022
Japanese offices welcoming dogs in bid to encourage owner well-being
Fujitsu is trialing a new dog-friendly office until the end of the year at its building in Kawasaki as a way to improve employee well-being and productivity.
Ishiba delays meeting with Trump, citing legal restrictions
Prime Minister Shigeru Ishiba waves upon arrival for the Asia-Pacific Economic Cooperation forum, in Callao, Peru, on Friday.
Two of America’s biggest debt holders are dumping Treasurys
The U.S. Treasury building in Washington. Investors in Japan and China sold a pile of U.S. debt in the last quarter, just before the U.S. presidential election.
Rising sex tourism exposes loopholes in Japan's anti-prostitution law
While financial misfortunes during the COVID-19 pandemic may have driven some women to work the streets, others simply want more money to spend — or want to pay off their debts — at host clubs.
Japan ranks last in romance satisfaction for second straight year
In a survey of 31 countries, Japan ranked last in terms of those who felt loved, with just 51% of respondents saying so.
Ruling coalition and DPP strike last-minute deal over economic policy
DPP policy chief Makoto Mahaguchi speaks at the party's policy gathering in Tokyo on Wednesday.
Japan, U.K. and Italy discuss inviting more countries to joint fighter project
A new concept model of a next-generation fighter jet to be jointly developed by Japan, Britain and Italy is on display in Farnborough, Hampshire, in July.
Haruki Murakami's 'The City and Its Uncertain Walls' gives deep deja vu
For “The City and Its Uncertain Walls,” translated into English by Philip Gabriel, Haruki Murakami confronts the ghosts who won't leave him alone.
Japanese expats in Asia find community through rugby
The Taiwan Fivewoods celebrate their victory at the 2023 Asian Japanese Rugby Cup in December of last year.
In Fukushima, a weekend of prose, poetry and translation
Aomori-based writer JJ Carter presented on tabletop gaming as creative inspiration for building characters and narratives.
For Dr. Nakamats, aging is just experience in action
Though he didn't win the recent gubernatorial election in Tokyo, the 96-year-old Dr. Nakamats' run was seen as inspirational in Japan's aging society.

Podcast

One of the many entrances to the Kabukicho neighborhood in Tokyo’s Shinjuku Ward.
Kabukicho: Tokyo’s ‘stadium of desire’

Longform

Construction takes place on the Takanawa Gateway Convention Center in Tokyo, slated to open in 2025.
A boom for business tourism in Japan?
By Kathryn Wortley

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