Kansai International Airport can't be held responsible for the less superlative performance of airlines or other stops on a traveler's journey, but it claims its handlers never lose a bag.
In 30 years of operation, the airport serving the region around Osaka and Kyoto says it has never lost a suitcase, a set of golf clubs, a stroller or anything in fact — a feat its employees humbly shrug off as nothing special.
"We just follow the work processes and rules and do what we have to do," said Tsuyoshi Habuta, supervisor at CKTS, one of the handling companies at Kansai.
With your current subscription plan you can comment on stories. However, before writing your first comment, please create a display name in the Profile section of your subscriber account page.