The government and ruling parties are considering a labor law revision to strengthen measures against "customer harassment," or problematic behavior by customers toward store and other workers, it was learned Monday.
Companies are seen being required to create an environment in which employees can work with a sense of security, both physically and mentally.
The government plans to submit a bill to revise the law on comprehensively advancing labor measures during next year's ordinary parliament session, aiming to curb customer harassment, which includes customers making unreasonable demands for money and goods and forcing store clerks to kneel and apologize.