About six months after Gary Gilpin leased a Subaru Outback from a California dealer, the screen went blank and wouldn’t come back on. Gilpin took the car to the dealer for what he figured would be a quick reset.
"It was a whole month before I got my car back,” said Gilpin, who runs a sailboat chartering and brokerage business.
Some people would have just fumed. Gilpin sued.
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