Samsung Electronics Co. Ltd is sending fireproof boxes and protective gloves to customers returning potentially explosive Galaxy Note 7 phones, sparking a firestorm of humor on social media about the new twist in the recall scandal.
The company has permanently halted production of its Galaxy Note 7 smartphone less than two months after launch following reports that some batteries caught fire. Reports that some replacement models also went up in smoke were an additional blow to Samsung's brand and financial outlook.
"Samsung fireproof boxes? Have they been tested?" wrote Twitter user @powermax_news, a sales and service group that works on products from Samsung rival Apple Inc.
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