In the quest for next-level service, convenience stores and supermarkets are increasingly keen to experiment with "eat-in" lounge areas.
Some are even setting up adjacent cafes where the same clerks who handle convenience store customers also serve coffee and cake. Eat-in areas allow customers to consume their purchases without leaving the premises.
Here is a look into the recent boom of eat-in areas and how convenience stores and supermarkets are tapping into their potential:
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