Mitsubishi Motors Corp. will heed input from customers in deciding on vehicle recalls, according to a business improvement plan it submitted to the transport ministry Wednesday.
The troubled automaker also said it has reached an out-of-court settlement with the family of a man who died in October 2002 after losing control of a defective Mitsubishi truck in Yamaguchi Prefecture. The terms of the settlement were not disclosed.
The improvement plan was drafted after MMC got a warning from the Land, Infrastructure and Transport Ministry in May over a massive defect coverup in which reports on defective hubs that cause wheels to fall off were falsified.
In the improvement report, MMC admitted that the recall measures it took after the coverups were revealed in 2000 were insufficient.
The scandals have damaged sales, and MMC is seeking help from other Mitsubishi group firms. MMC, which has recalled over 2 million vehicles since 2000, said last month its first-half net loss widened to a record 146.2 billion yen.