Everyone calls her the Toast Lady.
For 43 years, Chisato Kijima has been serving huge "American-style" meals at Cafe Y to pilots and cabin crew staying at nearby hotels in Umeda.
When she started out in a cramped basement space in Osaka's business district, many of her customers — hungry and jet lagged after long flights — flew for Pan Am, then Northwest Airlines (since merged with Delta Air Lines).
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