Do you have a problem? Is there something you need, whether it be information, a service or an item that you cannot find?

This column is named Lifelines for good reason: it offers ways and advice by which to help iron out the wrinkles of daily living in Japan and improve life in general and offers a forum for readers to help one another.

The last time Joanna (who lives in Taizu in Shizuoka Prefecture) went to the dentist she learned she needed a couple of fillings.