It takes Charlie Spreckley no time at all to leave his apartment in Ebisu and meet at the station. He is tall, smiling, and very droll. Nicole Fall, his business partner, falls in not far behind, looking brisk and wearing wrist weights. "I've no time to go the gym these days. These help keep my upper arms in trim."

Fall is editor of the LUXE guide to Tokyo. Spreckley was, until two weeks ago, editor in chief of the city's major listings magazine, Metropolis. "We are both now full-time freelance journalists with our own company, Bespoke Tokyo," he explains.

Bespoke Tokyo offers visitors, however short or long their time in Japan, a unique experience, tailor-made to needs and interests. The company does everything: makes arrangements, takes you around, points out new trends in swimwear, knows the best place for traditional dyed fabrics or unique bonsai, and of course, great restaurants and the best art.