Tourist redress
Sheila from London, wants to sound off about a ryokan (traditional inn) she stayed at in Kyoto in early October.
The hotel, she complains, was filthy, the flush toilets smelly, and she found the owners to be not at all helpful or friendly.
"I picked it off a Web site for the Japanese Inn Group. It was also listed in the Rough Guide to Japan. But that rough?
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