The Financial Services Agency has ordered Prudential Life Insurance and its holding company to report measures to prevent a recurrence of acts of misconduct involving former employees, people familiar with the matter said Friday.
The order was issued under the insurance business law.
Police arrested a former Prudential Life employee in June last year on suspicion of fraud. The former employee allegedly defrauded 34 customers of some ¥750 million in total between 1999 and 2023.
Another former employee arrested last year is suspected of having swindled 10 customers out of a total of some ¥170 million.
In February this year, another former employee was arrested on suspicion of leaking customers' personal information.
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